Return Reason
Reason for goods returned.
Options
Regretted purchase
Customer regretted buying the items.
REGRETTED_PURCHASE
Damaged on reception
Items were damaged upon delivery.
DAMAGED_ON_DELIVERY
Breach of warranty
Items returned under warranty.
BREACH_OF_WARRANTY
Not ordered
Customer denies ordering items.
NOT_ORDERED
Returned for recycling
Items were returned for recycling.
RETURNED_FOR_RECYCLING
Recalled by manufacturer
Items were withdrawn by the manufactorer.
RECALLED_BY_MANUFACTURER
Defective on delivery
Items were defective upon delivery.
DEFECTIVE_ON_DELIVERY
Unclaimed
Customer did not pickup items at the agreed pickup point.
UNCLAIMED
Undeliverable
Items could not be delivered at the agreed address.
UNDELIVERABLE
Unknown reason
The reason for the return is not known.
UNKNOWN