ProductName
Datakatalog

Return Reason

Reason for goods returned.

Options

Regretted purchase

Customer regretted buying the items.

REGRETTED_PURCHASE

The goods were allegedly damaged at reception.

Items were damaged upon delivery.

DAMAGED_ON_DELIVERY

The goods have been returned with reference to warranty deposit.

Items returned under warranty.

BREACH_OF_WARRANTY

Customer does not consider having ordered the goods.

Customer denies ordering items.

NOT_ORDERED

The goods have been returned for recycling.

Items were returned for recycling.

RETURNED_FOR_RECYCLING

The goods have been revoked by the manufacturer.

Items were withdrawn by the manufactorer.

RECALLED_BY_MANUFACTURER

Defective

Items were defective upon delivery.

DEFECTIVE_ON_DELIVERY

Unclaimed

Customer did not pickup items at the agreed pickup point.

UNCLAIMED

Undeliverable

Items could not be delivered at the agreed address.

UNDELIVERABLE

Unknown reason

The reason for the return is not known.

UNKNOWN