Return Reason
Reason for goods returned.
Options
Regretted purchase
Customer regretted buying the items.
REGRETTED_PURCHASE
The goods were allegedly damaged at reception.
Items were damaged upon delivery.
DAMAGED_ON_DELIVERY
The goods have been returned with reference to warranty deposit.
Items returned under warranty.
BREACH_OF_WARRANTY
Customer does not consider having ordered the goods.
Customer denies ordering items.
NOT_ORDERED
The goods have been returned for recycling.
Items were returned for recycling.
RETURNED_FOR_RECYCLING
The goods have been revoked by the manufacturer.
Items were withdrawn by the manufactorer.
RECALLED_BY_MANUFACTURER
Defective
Items were defective upon delivery.
DEFECTIVE_ON_DELIVERY
Unclaimed
Customer did not pickup items at the agreed pickup point.
UNCLAIMED
Undeliverable
Items could not be delivered at the agreed address.
UNDELIVERABLE
Unknown reason
The reason for the return is not known.
UNKNOWN